Privacy Policy

This Privacy Policy applies to the services of David & Claire London. We respect the privacy of our customers and are committed to protecting any personal information you share with us. All personal data is handled with care and in accordance with applicable data protection laws.

Information We Collect

When you place an order, create an account, or interact with our website, we may collect the following personal information:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment details (processed securely by third-party payment providers)

  • IP address and device information

  • Browser and website activity data

  • Order history and customer preferences

How We Use Your Information

We collect and process your personal data for the following purposes:

  • To process, fulfil and deliver orders

  • To provide customer service and respond to enquiries

  • To send order updates and important service information

  • To improve our website, products and overall shopping experience

  • To prevent fraud and ensure secure transactions

  • To comply with legal and regulatory obligations

Sharing Information with Third Parties

Your personal information is only shared with third parties when necessary to operate our services, including:

  • Payment service providers

  • Shipping and logistics partners

  • IT and website service providers

These parties are only permitted to use your data for the purpose of delivering their services and are required to handle your information securely. We do not sell or rent your personal data to third parties.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When your data is no longer needed, it is securely deleted or anonymised.

Cookies

Our website uses cookies to enhance functionality, analyse website traffic and support marketing activities. Cookies help us understand how visitors interact with our website and allow us to improve user experience.

You can manage or disable cookies through your browser settings at any time.

Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Object to or restrict data processing

  • Request data portability

To exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:

Company Name: David & Claire London
Email: info@davidclairelondon.com