Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of David & Claire London. By placing an order on our website, you agree to be bound by the terms outlined below.

1. Applicability

These Terms & Conditions apply to all offers, orders and agreements concluded via the David & Claire London website. By completing a purchase, you confirm that you have read and accepted these terms.

2. Product Information

We make every effort to ensure that all product descriptions, images and information on our website are accurate and up to date. However, minor errors, inaccuracies or typographical mistakes may occur.
Product images are for illustrative purposes only and colours or details may vary slightly.

3. Orders and Payment

  • Orders are processed once full payment has been received.

  • Available payment methods may vary depending on your location and will be displayed at checkout.

  • Customers are responsible for ensuring that all payment details are correct at the time of purchase.

4. Order Processing and Delivery

  • Processing time: 1–3 working days

  • Estimated delivery time: varies depending on destination and carrier

  • Delivery times provided are estimates and not guaranteed.

Once an order has been processed and dispatched, David & Claire London is not responsible for delays caused by carriers, customs clearance or external circumstances beyond our control.

5. Cancellations and Returns

Please refer to our separate Returns Policy for full details regarding cancellations, returns and refunds.

6. Liability

  • David & Claire London is not liable for lost or damaged parcels where tracking information confirms successful delivery.

  • Customers are responsible for providing accurate shipping details at checkout.

  • Address errors must be reported within 24 hours of placing an order. Changes cannot be guaranteed once processing has begun.

7. Intellectual Property

All content on this website, including but not limited to text, images, logos and designs, is the property of David & Claire London and may not be copied, reproduced or used without prior written permission.

8. Complaints Procedure

If you have a complaint or concern, please contact us via email at info@davidclairelondon.com.
We aim to respond to all enquiries within 5 working days.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with applicable UK and EU consumer protection laws.

Contact Details

Company Name: David & Claire London
Email: info@davidclairelondon.com